Privacy policy
Welcome to EDURUSH!
We respect your right to privacy.
This Privacy Policy applies to your use of our website www.edurush.in information you submit to us in any research sessions with us. It tells you (the customer) what to expect when we collect personally identifiable information about you, and what your rights are concerning the collection of your information.
We will not collect any personally identifiable information about you unless it is in response to you using our website, actively registering or enquiring about one of our online products or participating in research sessions with us. The security of your personally identifiable information is extremely important to us.
This Privacy Policy is regularly reviewed to make sure that we continue to serve your privacy interests and we reserve the right to update it as we deem necessary.
Please review this Privacy Policy carefully. It should be read alongside the Edurush Terms and the Cookies Policy. Unless otherwise defined, terms used have the same meaning as in the Terms.
If you have any questions, comments, or complaints about this Privacy Policy please contact us at the details set out below.
1. About Us
In this Privacy Policy, references to “we” or “us” are to Edurush, a company incorporated in India whose registered office is at Chavala Capitol Building, 4th Floor, Guttala Begumpet, Megha Hills, Hyderabad, Telangana-500081.
2. What information we collect
2.1. Registering with Edurush.
When you register on the Edurush Website, when you create and update your Learner profile, and when you purchase Online Courses on the Website, we and third parties working with us will collect the following information:
Name, email address (required)
Home address, date of birth, telephone number, country of nationality, age (required for certain courses)
Other personal data if you choose to register for a Edurush account via third party sites including Facebook and Google, and have provided your personal information on those platforms
Credit/debit card information
Data relating to your use of our Website and enrolment on Online Courses
Other information you choose to provide about your interests, educational background, occupation and work experience, learning goals, and other general learning preferences for the purpose of making course recommendations on our website or, if you’ve opted in, via email and personalising our services to your needs.
Information provided from third party sources, such as our Partners who may invite you to a certain course.
2.2. Learning journey
When you are participating on an Online Course, we and third parties may collect and store the following additional information:
Home address, date of birth, telephone number, country of nationality, age (required for certain courses)
comments you voluntarily post while participating in online discussions with the Course educators and other Learners during the Course run
any email communications with Edurush to seek user support or to send queries related to the Course
any content submitted by you during the Course, such as written assignments, quizzes, and examinations, and the results of any assessments
any data and documentation you submit in order to verify your identity where required to obtain a certificate or academic accreditation (collected by our third-party identity verification vendors who may store your information for the sole purpose of identification verification)
responses you voluntarily provide to Edurush, the Course educators, or third parties in questionnaires, surveys, or user research that you participate in related to the Course
2.3. Requesting additional information on a Edurush or partner LMS
We collect information from visitors who express interest in a particular Online Course and wish to be contacted by the university or other institution offering the Course. The information includes:
Name, email address, educational background, employment background, address, country of residence and telephone number
2.4. Accessing the Website
When you access the Website we may use cookies to track, collect, and aggregate information about your use of the Website, including pages you have visited, the specific URLs that brought you to our Website, and links embedded on our Website that you have accessed. This information may include IP addresses, and any information collected by cookies. This may also include information such as the time and length of visits to certain pages on our website and page interaction information. For more information on our use of cookies, please refer to our Cookies Policy.
2.5. Participating in research
When you participate in research with us, whether through a third party platform or with us directly, we collect the following information from you:
Identity and contact data
A record of your informed consent
Data about you and your Edurush use
Recordings from your research session, for example written notes, transcripts, question responses, interaction data, photographs, and audio, video and screen recordings.
3. How we use your information
3.1. In providing our online services and products to you, we and third parties we work with will collect, store, and use your personal information for the following purposes:
3.1.1. to manage your Learner account;
3.1.2. to provide technical support to you;
3.2.3. to send you email notifications and updates about Courses you are enrolled on;
3.1.4. where you are invited by a Course provider or a third party institution such as your employer or a third party reseller to enrol on a Course or Courses, to allow that entity to enrol you on the Course or Courses, and to monitor and track your progress on the Course or Courses;
3.1.5. if you are taking a Course for academic credit, professional certification and/or other formal recognition of learning, to allow the university or other institution to monitor and track your progress, to award you with the relevant recognition as applicable, and to make direct contact with you regarding your progress and completion of the Course;
3.1.6. to contact you occasionally in order to invite you to share your opinions of and experiences with Edurush, and to to publish customer reviews and ratings of our Courses on our Website or on other media channels;
3.1.7. for marketing purposes, where you provide us with your consent to receive marketing communications, which may include email and/or telephone communications with information, news, and offers of Courses on our Website and third party offers;
3.1.8. for creating prospective customer databases by matching demographic data from your depersonalised information with members of the general public;
3.1.9. to use your information in an aggregated format to identify trends on our website and trends in our customer database. We may use this information in an aggregated and anonymous format and may share this information with third parties;
3.1.10. in connection with campaigns with higher education institution partners, to provide universities you have expressed an interest in, with your personal information so they may assess common areas of interest between their students and Edurush Learners and improve their educational programme offerings. Any such data gathering will also be pursuant to the universities’ own privacy policies;
3.1.11. to share general user data with our Online Course providers for research related to online education (as more fully set out below);
3.1.13. to enable other learners on our platforms to view the information you have chosen to add to your profile and, depending on the profile settings you have selected, your course activity;
3.1.14. if you have decided to make your profile settings public, to enable members of the public to see your profile and course activity by searching for relevant Edurush courses and topics on the internet; and
3.1.15. to personalize our services (the Edurush Website, any email communications and the Edurush App) so as to best meet your needs, for example by providing tailored Course recommendations;
3.1.16 Where you are engaging in research with us, we use the personal data you provide us with to run and tailor a research session, pay an incentive (if applicable) and seek further consent/clarification as well as to record your consent to take part in a research session. We also use this personal data for reporting and internal analysis
3.1.17 where you request information on a particular course, course provider or type of study we will use your personal data to contact you regarding relevant educational opportunities
3.2. We use cookies to collect information relating to your use of the Website to enable, maintain and improve the functioning of our Website and the quality of our products and services. For more information, please see our Cookies Policy.
4. Whom we may share your information with
4.1. For the above purposes, we may share your information with the following third parties. Please note that any third parties’ use of your personal data will be governed by their own privacy policies and give rise to separate obligations under applicable data protection laws. We suggest that you carefully review any third party privacy policies that may apply to you.
4.2.Third parties that may receive your information include:
4.2.1. our payment services providers (i) Razorpay
4.2.2. universities and other institutions that provide Online Courses on our Website, and institutions that award academic credit to Learners who successfully complete an Online Course;
4.2.3. providers of assessments and marking services when you register for an assessment or submit a piece of work for marking in connection with an Online Course;
4.2.4. where you participate in a research session with us, service providers such as Google Meet and third party marketing agencies such as Galaxy Tech Solutions
4.2.5 where you consent, with third parties who may contact you with regards to educational opportunities you have expressed an interest in;
4.267. Any entity to which we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms and other legal requirements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
5. Storage and Security of Information
7.1. All information is stored on our secure servers. When you register on the website, we will ask you to choose a password which enables you to access the Online Courses and Content. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.
7.2. In addition, we (or third parties acting on our behalf) may also store or process information that we collect about you. We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, it is your responsibility to make an informed decision to avail yourself of our services and products or if your concerns about the handling of data require you to refrain from using our Website.
6. Data Retention
6.1. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
6.2. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6.3. Where we have your personal data as a result of you participating in a research session with us we will retain your personal data for no more than two years after conducting the session the personal data pertains to.
7. Your Rights
7.1. You have the following data protection rights:
7.1.1. As a user of the Website, you can edit your personal details via your profile page whenever you wish. We maintain a procedure in order to help you confirm that your personal information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners.
7.1.2. You have the right to object to your personal data being used for direct marketing purposes including to personalize the course recommendations you see on our platform. You can exercise this right by contacting us using the contact details provided under the “Contact details” heading below. Where we have your personal data as a result of you participating in a research session with us we will never use such personal data for direct marketing purposes.
7.1.3. In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information, request access to and to receive a copy of your personal data or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “Contact details” heading below.
7.1.4. You may unsubscribe from certain email communications by following the Unsubscribe link in the email communication itself. You may also update your personal information by logging into the Website and visiting your Learner account page. You may also email us at support@edurush.in in order to access, correct, or update your personal information on our systems. We will answer every email as promptly as possible.
7.1.5. If you have any privacy-related questions or unresolved problems, you may contact us using the information provided below.
7.1.6. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
8. Cookies
The Website uses cookies. Cookies are small files stored on your computer’s hard drive which are used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website or Online Courses may no longer be available to you.
For more information about cookies, including further details as to what they are and how to refuse them, please see our Cookies Policy.
9. Contact details
EDURUSH
4th Floor, Chavala Capitol Building
Guttala Begumpet, Megha Hills,
Hyderabad
Telangana
E-mail: support@edurush.in
10. Updating this Privacy Policy
We may update or amend this Privacy Policy from time to time, to comply with law, in accordance with best practice in our industry, or to meet our changing business requirements. Any updates or amendments will be posted on the Website. By continuing to access the Website, use the Online Courses and Content, and/or provide content in connection with the Online Courses and Content, you will be deemed to have accepted the Privacy Policy as amended at the time of your access and use.
This page was last updated on 24 July 2024.